Several factors reinforce Langley Alloy’s unique position in the industry. They have a very clear focus on high-performance duplex, super duplex and nickel alloys. It is not just this focus that sets them apart; they carry a tremendous amount of these grades in stock, so the items customers require are always available.
The company also has a long heritage of material development, and it holds several original trademark products which are still very relevant today, including the very first patented super duplex stainless steel: Ferralium 255.
“We make a brisk trade in these grades, which today are often utilised for different applications than those for which they were initially developed,” says Rodney Rice.
The range of products on offer at Langley Alloys is complimented by its capacity for in-house machining, testing and inspection. In addition to these tangible capabilities, the company is proud of its in-house expertise. “We have three metallurgists in the company: me, our Chairman, Ray Stone, and our Technical Lead David Coghill.
That’s quite a lot for a business which only employs forty people! Furthermore, our Quality Manager Kathy Stubbs is a mechanical engineer. As such, we can add a lot of value to the products we provide. Finally, our clients appreciate the range of our offering in bars, plates, piping packages, and components.”
In addition to the specialist alloys it supplies, Langley Alloys has also made a wealth of information available through its online Knowledge Hub. Easily accessible information is searchable by topic and clearly displayed in the form of questions and answers.
The Hub was added to their website mid-2020, and it’s proving to be a popular information resource. Similarly to their webchat service, it is a good way to engage with potential new customers, and it’s a way to demonstrate their in-house expertise. By investing the time in information and knowledge, it is akin to the investment in physical warehousing and stock. It provides reassurance and credibility to customers.